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FAQ

Our Products

Are your navy-blue products really denim? 

No denim here. Our navy and black scrubs are made from a soft Tencel fabric that mirrors a denim look. It is soft, flowy and oh so comfortable to wear. And a bonus is that they are wash and wear and hallelujah no ironing is required.

What are your products made from?

Our navy and black scrubs are made from a super soft Tencel fabric that mirrors a denim look and has great movement and flow. Our camouflage products are made from a super soft blend of polyester and spandex which is used to create AFL football jerseys and netball dresses. It creates breathability and wicking of moisture to keep you cool during your shifts. Our Spiritum dress is a very lightweight scuba material that creates structure and style in a flattering dress.

Is going to the toilet difficult in these scrubs? 

Easy peasy! After testing by Dr Annemarie, the zip was extended by 10cm for easy access. Re-tested and all systems go!

What is a scrub jumpsuit (Scrumpsuit ™)

This is Spiritum’s new generation of scrubs. A funky yet professional one-piece jumpsuit that comes in both a high waist fitted version and a drop waist relaxed version. A very stylish alternative to traditional scrubs.

Is the scrub jumpsuit comfortable for long shifts? 

Absolutely and already tested by Dr Annemarie in the ED (and we know how long those shifts are!). The fabric is soft, flexible, and designed to move with you and features mesh for breathability.

Are there pockets? 

Absolutely! We LOVE pockets and they are functional and strategically positioned so you can keep your essentials within reach. 

How do I care for my scrubs? 
  • Machine wash in medium/hot water 
  • Use mild detergent 
  • Tumble dry on low or hang dry 
  • Avoid bleach and harsh chemicals 
Can I wear this in all medical settings? 

Our scrubs are suitable for most healthcare environments, including hospitals, clinics, and private practices as well as beauty and wellness locations. Of course, check in with your workplace if you aren’t sure. Our Co-Founder Cindy wears them out to dinner, for drinks with friends or on airplanes when travelling – professional yet chic!  

Do your scrub jumpsuits have a front zipper or buttons for easy wear? 

Our jumpsuits have an easy access opening with a long zip for our high waist jumpsuit and elegant embossed snaps for our drop waist jumpsuit. Both suits allow for easy access, ensuring convenience, style and functionality. 

Is the fabric antimicrobial? 

No, our scrubs are not antimicrobial. Please refer to our ‘Look After Me’ instructions on each garment to ensure good hygiene.

Do you offer different colours and styles? 

Yes, our start up range includes a black Tencel fabric with red stitching, a navy Tencel fabric with gold stitching and lighter blue trim and our fabulous navy and black camouflage blend. We will extend the colour range as we grow. Send through any fab suggestions to admin@spiritum.com.au

Do you offer embroidering on Spiritum Scrubs? 

Currently, we have chosen not to offer embroidery until our customers are confident in their sizing. This is on our ‘future features’ list. We welcome any feedback on sizing to admin@spiritum.com.au We have tested all our scrubs with embroidery, and they look fabulous with your name and logos. Send us some pics when you get yours done!

Do your scrub tops gape open at the neckline? 

No, our scrub top is designed to reflect a professional appearance at all times, even when leaning over your patients.  The top also has D-ring adjustments at each side to create a more fitted or relaxed look. Again, please refer to the size chart before placing your order to ensure correct fit.

Ordering

How do I choose the right size? 

We provide a detailed size chart to help you find your perfect fit. Please refer to the size chart AND the pictures of our healthcare models before ordering as our scrubs can offer a more fitted or more relaxed look – you choose!

Do you offer refunds or exchanges? 

If your scrubs don’t fit or meet your expectations, you can return for a refund (unworn, unused and unwashed with original tags attached) within 14 business days and repurchase a different colour, size or style.

Shipping, Returns & Exchanges

We current ship with Australia Post

When will my order be shipped?

All orders placed before 12pm on weekdays are processed and shipped on the following Friday before close of business. Orders placed after 12pm will be included in the next week's shipment.

How long will delivery take?

Delivery to Australian metropolitan addresses typically takes 10-14 business days from dispatch. Regional delivery times may vary. Please refer to the Australia Post website for estimated shipping timeframes.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your parcel on the Australia Post website. We also recommend signing up for an Australia Post account to receive updates on your delivery.

What happens if I’m not home for delivery?

Our parcels require a signature on delivery. If no one is available, your package will be taken to the nearest Australia Post office for collection. You will receive a notification from Australia Post with details on how to pick up your parcel.

Do you ship overseas?

No, at the moment we only ship within Australia. We hope to go International in the future though, so sign up for our mailing list and we'll keep you informed.

Get in touch

Have questions about your order, or a general enquiry?